Telephone Conversation

Conversation 1

Vodafone and grandmother

G: Hello?

V: Good Morning, I'm Soraya Lopez and I belong to Vodafone company. Could I speak to propanoato de metilo?

G: Oh sorry, I'm Nitroglicerina and he is my grandson, what do you want?

V: I would like to talk with your grandson for tell him our new offers.

G: Oh my darling, he is close to me, tell me your offers

V: Sorry miss nitroglicerina but I have ti talk with your grandson

G: Oh reallay, you can't talk to me?

V: Of course that I can talk to you but I can't tell you our offers

G: If you you want I can take a message for him

V: well, I'll tell you the offers but only if you would tell the offers to him

G: Oh yes yes yes no problem

V: Well, we have a neww offer for Internet

G: Oh wait a moment I have to turn off the oven because I'm making croquetas

V: Eh Ok? ... But be hurry, please

G: Yes yes don't worry

*sound of the oven*

G: Ok I have just finished, tell me the offers

V:Well I was telling you, that we have...

G: No way! Wait a moment my son is trying to eat the croquetas

V: Ok... but be very very hurry, please !

G: Yes yes don't worry

*Pepeeeeeeeeeee don't touch the croquetas!*

G: Ok sorry, Pepe is a little bit curious

V: It doesn't matter miss nitroglicerina dont' worry, I'll call your grandson tomorrow Ok? When is the bet tie for call him?

G: Emmm... I don't know I think between four and eight

V: Ok thank you

G: But I'm not sure when he will arrive to home

V: Could you give me his mobile phone?

G: 123456789

V: Could you repeat please?

G: 123456789

V: Perfect, thank you for all, I'm suire that the croquetas will be very very good

G: Oh If you want you can come with us

V: Oh no , the croquetas are for your grandson

G: Ok Ok, well I have to hang off the telephone because Pepe is triying to eat them again

V: Ok don't worry thak you for all. Bye

G: Bye bye

*Pepeeeeeeeeeee...*

*pi pi pi*

Technical services

TS: Client assistant on the phone

P: Good Morning I'm calling you because...

TS: Good Morning could you tell me your name?

P: Of course my name is Pechitos Mctetis, and...

TS: Nice to meet you miss Pechitos, what's your problem?

P: I'm calling on behaef of my neighbourgh, she is rumain and she has just bought a neww laptop with your new operate system. do you know waht am I talking about?

TS: Naturally, Miss Pechitos...

P: well the case it's that she has hired a modem to be conected to Internet and the computer rejects it

TS: On moment miss Pechitos I'm going to talk with the Technical Services

P: Ok

*chanananananana*

TS: Sorry miss Pechitos but I don't understand your case, I'll put you through with the technical services Ok?

P: Ok, no problem

*chanananananana*

TS: technical Services on the phone

P: Good Morning I'm calling you because...

TS: Good Morning Could you tell me your name please?

P: Of course my name is Pechitos Mctetis and...

TS: Nice to meet miss Pechitos my college tell me your situation. ok. when did she buy the laptop?

P:Last week but the Internet doesn't work...

TS: When did realise that The Internet doesn't work?

P: When we tried to conected it to the Internet, it was the last sunday, but on weekend there isn't Technical services

TS: Ok let me speak with the area boss

*chananananana*

TS: Good Morning area boss on the phone

P: Hello I'm Pechitos Mctetis and my problem is...

TS: Nice to meet you miss Pechitos, ok tell your problem

P: My problem is that my neighbourgh has just hired a new modem with your company but it doesn't work

TS: Did you try to plug in?

P: Of course, do you think that I am silly?

TS: Oh no no no, but did you plug in correctly?

P: Of course yes !

TS: Ok one moment I'll check the line

*chanananana*

TS: Well the line it's perfect

P: I know it. They checked it at the shop and they give us a new target. But the problem is that my neighbourgh haven't got Internet and she is paying for it

TS: Ok so you need a driver for it. Wait a moment I'll speak to the bussiness man

P: Oh shit !

*chananananana*

TS: Bussiness man on the phone

P: Hello

TS: could you tell me your name?

P: Are you kidding me?

TS: Of course not

P: Look my name is Pechitos Mctetis and I am calling because my neighbourgh rarrarrasputina hasn't got internet. Please help me because I have to fee to the dog and the tiger... Oh my god! Wait a moment the tiger is eating the sofa *ankawaaaa don't eat the sofa, it's very expensive!*

TS: I'll put you through with the psycoterapist

P: NO WAY!

*pi pi pi*

Sheila y Sofía

Dialogue

Iván : George Green.
Vanessa: Natali Smith


V: Ritz Hotel Reception. Natali Smith speaking. How can I help you?
I: Hello. This is George Green calling. I call yesterday for reservation.
V: mmm... let me check it... Ouh yes, I remember it. You asked for a rooms with a double bed, don´t you?
I: Yes, that´s right but has been a change of plans, my wife and me have thought that our children should visit Madrid, so I need two rooms of two beds each one.
V: Ohhh, OK! Let me see what I can do... well, we have vacant rooms but they are indifferent flats. It´s ok?
I: Yes, it´s OK, but there is another drawback. We have a dog and we can´t let it with my parents because my father is sick, so must carry it with us. Can we?
V: Ok, Ok... well, that´s a big drawback, that will increase the price and you must carry your dog since 10:00 until 16:00 outside the bedroom, but the dog can stay in the bedroom the rest of the day.
I: Ok, so that´s all! Thank you so much.
V: Your welcome. Mr Green, bye.
I: Bye !

Reservation for a hotel.

RECEPCIONIST:Erika FREDDY:Setes


Recepcionist:Good morning!!NH hotel.How can I help you?
Freddy:I want information of hotel
R:OK,so our hotel have got a free buffet,a jacuzzi,a swimming-pool and it´s near to the beach.If you want,I could send you and email with all information of our hotel
F:Yes,It´d be good
R:Is there anything else which could I help you?
F:Yes,I need to know now much does a hotel´s room cost?
R:It depends of number and of people.How much will person be?
F:Ohh,you wait me a second,my two childrens,my wife,my dog and me.So four people and my dog.
R:How many days?
F:I want 5 days.
R:Ok,In July,August or September?
F:I would like in August.
R:Ok listen me,It costs 50euros for person,but childrens until 8 years it´s free.It will be for the week of 20 to 25.
F:Oh it´s perfect!!In addition my childrens are 5 and 7 years.
R:But...But we have a problem.Our hotel have a rules,that we don´t left to bring animals,sorry.
F:Ohh noo!!Do you know any hotel where they left to bring animals?
R:No,It´s bans for law.
F:ok,thank you.
R:If you want,you can to leave your dog in a canine residence near the hotel.
F:Is a good idea!!Then do me the reservation for 20 of August.And could you give me the telephone number the canine residence.
R:Of course!It´s 965342873 And that name you want do the reservation?
F:Freddy,Freddy Conawa.Can you repeat the second number,please?
R:Yes clear!!It´s 6...In this moment I´m doing the reservation.
F:ok thanks!
R:Do you want the rooms with views to the sea?
F:Ohh yes perfect!!
R:Can you give a number phone?
F:yes,916784936
R:OK,Can I help you in something more?
F:In this moment,I think that not thank you.
R:Ok,then if you want give me your email and I send him the information the hotel for if you have any question.
F:Ok!It´s freddy.conawa@hotmail.com
R:Can you spell your surname,please?
F:Yes,C-o-n-a-w-a
R:Good!This is all!!
F:Ok,thank you for your attention.
R:For it I´m.
F:Good bye!!
R:Good bye!!

Telephone conversation

Lidia: Hellow
Deborah: Hi
Lidia: Are you Deborah?
Deborah: Yes, I am
Lidia: You had a party in your home yesterday?
Deborah: Yes...Why?
Lidia: Because I couldn't sleep until 6:00 pm for the music and my dog was all the night barking for the noise.
Deborah Oh, I'm sorry, we didn't want to make as much noise
Lidia:Yes. is the tipical excuse
Deborah: No, is true
Lidia:I want to talk with your dad
Deborah: I'm afraid he is out of house at the moment
Lidia:And your mother?
Deborah: She too
Liidia:Can you ask to call me back
Deborah: Yes
Lidia:Ok, have you got my telephone number?
Deborah: I don't think so
Lidia:Writte it
Deborah :Ok tell me.
Lidia:4-5-6-8-9
Deborah: Can you repeat the number?
Lidia: 4-5-6-8-9
Deborah: Ok
Lidia:I hope that you tell yo your dad that I called
Deborah: Yes, I tell him. Good bye.
Lidia: Good bye!

TELEPHONE CONVERSATION

A: Hello it's your neighbour from 2nd floor. I call you because the party you had yesterday.

B: Oh OK ! What's the problem?

A: The problem is that you made a lot of noise and my children were crying because we couldn't sleep

B: Oh I'm sorry but it is not my problem, I haven't got children and I can do parties whenever I want. Is it clear?

A: No it isn't because next time you have a party in your house I will call the police.

B: I'm policewoman and all policemen are my friends.

A: Then I call the major.

B: He is my husband so it feels like I will do parties whenever I want OK?

A: We will see it dear.

B: No, we won't see it dear.

BY REBECA AND CLARA.

Telephone conversation

L: Good morning ! How can I help you?
S: Hello! I would like to arrange an appointment with the Doctor.
L: Tell me your name and your surname.
S: My name is Tenten Ghazzyn.
L: Would you mind spelling that for me?
S: G-h-a-z-z-y-n.
L: When would you want to have the appointment?
S: I would to have it next Monday.
L: Your adress is Rey Juan Carlos 23?
S: Yes, that's right.
L: Ok Tenten, the next Monday at 9:00 am With the Doctor Marchall.
S: Ok, but I would like also to arrange an appointment for my daughter Lorena Ghazzyn. It's possible?
L: Yes, When would you want to have the appointment?
S: Could it be on the same Monday?
L: One moment, I'm going to check.
S: Ok.
L: You can come at the same time.
S: Ok, thanks.
L: Bye.
S: Bye.


Luminita and Sofia.

Dialogue.

A: Hello misses. I am your neighbourg.
L:Hello, How can I help you?
A: I am calling you, because you do a lot noise las night.
L:Oh, sorry, but it was my birthday ant I celebrate ir.
A:Yeah, it was what I think, but please, try to do less noise, the next time, I can sleep all night.
L: I am so sorry mister Salar, I promisse you, it never happends again.
A: I hope it, I wake up every day at four o´clock, please try to do less noise.
L: Yes, yes, of ciurse sorry again.
A: No problem , thank you for you attention, see yoy, bye.
L: thanks, for the call, bye


A: Amir Salar
L: Laura Pulido.

Telephone conversation between a client and a hotel receptionist

Sheyla is the client and Mirella is the receptionist
M: Good morning. You ere calling to the hotel Pepito. How can I help you?
S: Good morning. I want to know if you have a vacancies.
M: One moment please.
S: Ok.
M: We just have one bedroom for two people.
S: Oh there is a problem.
M: What´s happen?
S: we are three people, my husband, my dog and me.
M: Your dog?
S: Yes, Papadopaulos my dog.
M: I am sorry but in this hotel we don´t let dogs.
S: But my dog is like other person.
M: Yes, but it is a rule of the hotel.
S: Oh, that´s a pity.
M: Wait I can look for a place for dog.
S: That´s perfect.
M: One moment...I just have found one and it´s close here.
S: Oh! That´s perfect.
M: So do you want the bedroom?
S: Yes.
M: Could you give me your name and number, please?
S: My name is Cruela de Vil and my mobile number is 123456789.
M: Ok very good. How many days? And when will you come?
S: Could I come tonight?
M: Yes, why not?
S: Ok. So five days since today.
M: Ok. Your reservation is than.
S: That´s perfect so see you tonight.
N: Bye
S: Bye.